Frequently asked questions.

Do you only serve Joplin, or do you travel?

We are based in Joplin, Missouri, but proudly serve the entire Four States region, including surrounding towns and communities.

What types of projects do you handle?

We work on a wide range of projects, including conference rooms, classrooms, churches, auditoriums, home theaters, small business networks, and custom-built computers.

Can you fix existing systems, or do you only install new ones?

Yes — we provide troubleshooting, repair, and upgrades for existing AV systems, networks, and computers. You don’t have to start from scratch.

Do you offer service and maintenance plans?

Yes, we provide ongoing service, support, and preventive maintenance to keep your systems running smoothly.

What certifications do you hold?

We’re certified by Q-SYS by QSC, Audinate Dante, Netgear, Shure, and more, ensuring professional standards in every project.

Do you build gaming PCs?

Yes! We design and build custom gaming PCs as well as professional workstations and business computers.

How do I get a quote?

Simply call or text us at 417-434-4652, email phillip@shurtleffavdesign.com, or use our contact form. We’ll discuss your needs and provide a clear, no-obligation estimate.